SHIPPING
SHIPPING POLICY
All orders made on the Olympian Aesthetics website are dispatched from Malaysia. We aim to get all orders out on the same day; however, due to volumes this is not always possible. Tracking numbers, if applicable, are included in dispatch confirmation emails.
When selecting our 'local shipping' delivery method, the cut-off point for guaranteed next day delivery is 16:00 GMT. Orders placed after this period will be dispatched the following day.
When selecting our POS Laju delivery method, orders placed before 16:00 GMT will be dispatched the same day.
Olympian Aesthetics cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:
Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
Free delivery is only applicable to orders over the basket value of RM250. Your order will dispatched on our standard service (3-5 working days). Offer available for a limited time only.
CUSTOMS
Countries outside of South East Asia may be subject to additional duties to be paid.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.
The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties.
If you refuse to pay the duties to release your order, the order will subsequently be returned back to the Olympian Aesthetics warehouse and refunded. A shipping & handling fee may be deducted from your refund.
By law, Olympian Aesthetics is required to state the correct amount paid for any outgoing international package. Any requests to change this information will be denied.